In the world of customer service and support, understanding ticket performance and SLA (Service Level Agreement) compliance is crucial for maintaining high standards of service delivery. Recently, I utilized Power BI to analyze ticket sales and SLA performance for a client. This project aimed to visualize key metrics such as total tickets, average ...
<p>In our increasingly digitized landscape, <strong>data science</strong> emerges as a pivotal discipline. It blends mathematics, programming, and advanced analytics to extract meaningful patterns from vast datasets.</p> <p>By harnessing artificial intelligence and machine learning, data scientists uncover actionable insights that guid...
